In this episode of The 6 to 7 Figures Show, I talk with Dr. Matt Champagne about surveys. He shares his concern with the oversurveying happening in the industry. Also, he talks about the big mistakes most businesses make when giving surveys to their customers.
For 27 years, Dr. Matt Champagne has been a researcher, university professor, author, and serial entrepreneur. He was named “Technology Visionary” by SURVEY Magazine for pioneering never-before-seen customer feedback solutions. When not ranting about how crappy surveys ruin your business, Matt is usually cruising with his family or playing on stage with his Classic Rock band.